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FMM Systems & Services Support

There are several ways to get support with the new financial systems, including the help desk call center, FMM ServiceNow tickets, learning library, and office hours. Whether you have a process-related question or a technical issue, for assistance with all financial systems and services visit the FMM Support website.

Accounts Payable

For all Questions, Inquiries, and Requests, please use our Accounts Payable ServiceNow Portal.

  • Check the Status of a Payment
  • Get Help with questions on Concur Travel Requests, Travel and Entertainment Expense Reports, or Business Expense Reports
  • Get Help with Business Expense Reimbursement and Membership Questions
  • Get Help with Travel and Entertainment Questions
  • Request/Update a Supplier and General Accounts Payable Questions
  • Get Help with Tax/Glacier

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BARC

Hours: The office is open Monday - Friday from 1:00 PM to 4:00 PM.

If you are inquiring about your Perkins Loan or Institutional Loans please do not contact the BARC office. View Student Loan and Debt Services for more information.

Billing questions: Please use our billing questions contact form or email barc.info@bfs.ucsb.edu. To speak with a Billing Representative, you may join the virtual line or text "BARC" to (805) 585-5821.

Submit Billing Questions »

Loan questions: Please use our loan questions contact form or email loan.info@bfs.ucsb.edu.

Submit Loan Questions »

Payments or deposits questions: Please email cash.info@bfs.ucsb.edu or visit the Cashier's Office Page for more information.

Visit the Cashier's Office Page »

Fax: (805) 893-8063

Location: The Billing and Cashiers Offices are located in the Student Affairs Administrative Services Building (SAASB) on the ground floor of the south wing.

Mailing Address:
Billing Office
1212 SAASB
University of California
Santa Barbara, CA 93106-2003

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Cashier's Office

Hours: The office is open Monday - Friday from 1:00 PM to 4:00 PM.

Phone: (805) 893-2177

Email: cash.info@bfs.ucsb.edu

Location: The Cashier's Office is located in the Student Affairs Administrative Services Building (SAASB) on the ground floor of the south wing.

Mailing Address:
UCSB Cashier's Office
1212 SAASB
University of California
Santa Barbara, CA 93106-2003

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Data Control

Send General Ledger Journals/Inquiries to: gldata@bfs.ucsb.edu

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Equipment Management

Equipment Management Help Desk

Equipment Management ServiceNow Catalog

John Pavia

Equipment & FlexCard Manager
john.pavia@bfs.ucsb.edu

Eva Cervera

Equipment Management Administrative Assistant
evacervera@ucsb.edu

Equipment Management General Inquiries

am@bfs.ucsb.edu

Procurement Services Org Chart (PDF)

Subscribe to Equipment Mgmt Emails »

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Extramural Funds

Vacant

Manager
emfawards@ucsb.edu

Pam Cabrera

Assistant Manager
Pam.Cabrera@bfs.ucsb.edu

Jessica Fewell

Supervisor
jessica.fewell@bfs.ucsb.edu

Shannon Garton

Supervisor
Shannon.Garton@bfs.ucsb.edu

Eric Ormsby

Supervisor
ewormsby@ucsb.edu

Otilia Rodriguez

Supervisor
otilia.rodriguez@bfs.ucsb.edu

Austyn Bicarme

Accountant
austyn.bicarme@bfs.ucsb.edu

Sudathip Dozier

Accountant
sudathip.dozier@bfs.ucsb.edu

Eleanor Elliott

Accountant
eleanor.elliott@bfs.ucsb.edu

Severo De La Cruz Joaquin

Accountant
severo@ucsb.edu

Gilbert Luna

Accountant
gilbert.luna@bfs.ucsb.edu

Jamie McIntyre

Accountant
jamie.persing@bfs.ucsb.edu

Keysha Moolenaar

Accountant
keyshamoolenaar@ucsb.edu

Heather Schonenbach

Accountant
heather.schonenbach@bfs.ucsb.edu

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General Accounting

Financial Control Team

Financial.Control@bfs.ucsb.edu

Responsibilities: Intercampus Transactions/Financial Control, ITOFs

General Accounting Inquiries

ga@bfs.ucsb.edu

Responsibilities: Accounting Questions, Journal Documentation Requests

Olga Mery

Manager
Olga.Mery@bfs.ucsb.edu

Responsibilities: Chart of Accounts, All Funds, Reporting

Tahna Hekhuis

Assistant Manager
Tahna.Hekhuis@bfs.ucsb.edu

Responsibilities: Plant/Capital Accounting, Debt Accounting, Monthly Ledger Close

Justin Thornburg

Senior Accountant
Justin.Thornburg@bfs.ucsb.edu

Responsibilities: Financial Control Reconciliations, ITOFs, State Claims

Charuwan Pichardo

Senior Accountant
Charuwan.Pichardo@bfs.ucsb.edu

Responsibilities: GASB 87 Lease Accounting, GASB 96 Software Subscription Accounting, Plant/Capital Accounting

George Leffue

Senior Accountant
George.Leffue@bfs.ucsb.edu

Responsibilities: Bank Reconciliations, Fraudulent Check Claims, Banking Inquiries, BE-125 Reporting

Kassandra Ni

Accountant
Kassandra.Ni@bfs.ucsb.edu

Responsibilities: Intercampus Transactions/Financial Control, IOCs, Account/Fund Chartfield Maintenance, Other Accounting Projects

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Office of the Controller

Jim Corkill

Associate Vice Chancellor/Controller
jim.corkill@bfs.ucsb.edu

Responsibilities: Campus Controller

Kimberly Ray

Associate Director of Controls
kimberly.ray@bfs.ucsb.edu

Responsibilities: Financial Controls, Manager, Office of the Controller

Administrative Service Requests: BFS Staff Use Only

Submit a BFS Administrative Service Request

  • Workplace issues (work orders, equipment services, supplies, travel reservations/advances, conference room reservations, non-urgent safety & security, etc.)
  • Timekeeping/Personnel (KRONOS, benefit accruals, leaves of absence, etc.)
  • Employment Services for Managers and Supervisors (recruitment, job offers, employee onboarding, changing/updating job descriptions, etc.)
  • Website updates

Merchant Credit Card and Cash Handling Support

merchant.support@bfs.ucsb.edu

  • New merchant credit card inquiries
  • Existing merchant questions (equipment issues and requests, reconciliation, gateway and transactions processing issues, etc.)
  • Change fund and petty cash fund questions

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Payroll Services

For all Questions, Inquiries, and Requests, please use our BFS Help ServiceNow Portal.

  • Off Cycle/Missed Pay requests
  • Leave Accrual adjustments
  • Final Pay requests
  • Salary Cost Transfer Inquiries and Benefit Cost Transfer Requests
  • Local Deduction Inquiries
  • Overpayment Inquiries and Requests
  • Work Authorization (I-9)
  • Payroll Related Inquiries

Non-UC employees may contact us at (805) 893-2913 or payroll-inquiry@bfs.ucsb.edu.

Lynn Tran

Manager
Lynn.Tran@bfs.ucsb.edu

Geraldine Savary

Payroll Analyst 4
Geraldine.Savary@bfs.ucsb.edu

Veronika Reidel

Payroll Supervisor/Lead Payroll Analyst & Trainer
Veronika.Reidel@bfs.ucsb.edu

Isaias Loya

Payroll Analyst 3
Isaias.Loya@bfs.ucsb.edu

Claire Ledig

Payroll Analyst 3
Claire.Ledig@bfs.ucsb.edu

Carlos Rojas

Payroll Analyst 2
Carlos.Rojas@bfs.ucsb.edu

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Procurement Services

Procurement Help Desk

gatewayhelp@bfs.ucsb.edu

Jacob Godfrey

Chief Procurement Officer and Associate Director, Business & Financial Services
jacob.godfrey@bfs.ucsb.edu

Calli Price

Purchasing & Contracts Manager
calli.price@bfs.ucsb.edu

Jamie Wheat

Business Services Manager
jamie.wheat@bfs.ucsb.edu

Kathleen Yabsley

Gateway Systems Coordinator
kathleen.yabsley@bfs.ucsb.edu

Patrick Anglin

Buyer
patrick.anglin@ucsb.edu

Henry Biliniewicz

Senior Strategic Sourcing Buyer
henrybiliniewicz@ucsb.edu

TJ Bloominger

Buyer
tj.bloominger@bfs.ucsb.edu

Paulina Heather

Contracts Buyer
contracts@bfs.ucsb.edu

John Pavia

Equipment & FlexCard Manager
john.pavia@bfs.ucsb.edu

Eva Cervera

Equipment Management Administrative Assistant
evacervera@ucsb.edu

Alix Martinez

Bank Card Services Analyst
alix@ucsb.edu

Jen Bowser

Sustainable Procurement Program Manager & Small Business Officer
jennifer.bowser@bfs.ucsb.edu

Robin Portune

Supplier Enablement Specialist
Robin.Portune@bfs.ucsb.edu

Mary Ellen Ibarra

Gateway Invoice Processor
maryellen.ibarra@bfs.ucsb.edu

Fadi Sakr

Accounts Payable & Invoice Processing Supervisor
(805) 893-3685
fadi.sakr@bfs.ucsb.edu

Responsibilities: Gateway Invoice Processor (VB - Vendor Blanket Invoices), KK - Extramural Contracts & Sub-agreements, FM - Plant Fund Invoices & Stop Notices, Capital Leases, Encumbrance Adjustments

Mark Cardona

Senior Contracts Analyst
MarkCardona@ucsb.edu

Michael Purvis

Senior Contracts Analyst
Michaelpurvis@ucsb.edu

Leila Thomas

Senior Contracts Analyst
Leila_Thomas@ucsb.edu

Jessica Rodriguez

Procurement Business Analyst
jessrodriguez@ucsb.edu

Erica Buenrostro

Gateway Invoice Processor
erica.buenrostro@bfs.ucsb.edu

Griselda Velazquez

Gateway Invoice Processor
gmv@ucsb.edu

Ryan Fragale

Vendor Relations Manager
ryanfragale@ucsb.edu

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Travel & Entertainment

For all Questions, Inquiries, and Requests, please use our Travel and Entertainment ServiceNow Portal.

  • Check the Status of a Payment
  • Get Help with questions on Concur Travel Requests, Travel and Entertainment Expense Reports, or Business Expense Reports
  • Get Help with Business Expense Reimbursement and Membership Questions
  • Get Help with Travel and Entertainment Questions
  • Request/Update a Supplier and General Accounts Payable Questions
  • Get Help with Tax/Glacier

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