When making a new assignment in the GMC, some DPAs/DSAs will come across the following message:

"Assignment not created - the assignment already exists"

Assignment Already Exists

A string can be active and available in the GMC, but will not sync over to Gateway unless Account Approvers are tied to the Account String.

The Account String essentially "tells" the order where it needs to route in the system - so it will not sync over without having that information linked to it.

You can add approver(s) to the string under either the Assignments by User or Assignments by Role subtabs.

Contact the Enterprise Technology Service Center (ETSC) to set up new Department Security Administrator access to the GMC, as well as update or remove existing DSAs. Make your request by one of the following methods:

Subscribe to GMC