If you're using Internet Explorer, and getting the following error: "This content cannot be displayed in a frame", try this:

1.       In Internet Explorer, go to the top right of the screen, and click on the gear symbol, and selection Internet Options.


Please click here for directions with screen prints on how to use Gateway for looking up payment status. Alternatively, here's a quick list:

Dell's punch-out contains a mixed content blocker which can interfere with certain browsers.

Browsers that cannot effectively punch-out due to the mixed content blocker will punch-out to a blank screen or scrambled text.

If this happens to you, there are a couple workarouns provided by Dell while they work on a permanent fix for the issue.

While logged into Gateway, click on Your Name > View My Profile > User Settings > Email Preferences.

You can scroll through each section and decide what kind of notification you would like (either an email, a notification, both or none).

Firefox 3.6 and IE 7 are NOT recommended. They will not support the Phoenix User Interface and will prevent users from logging in.

Recommended Browsers:


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