What if the Invoice Approver does not want the invoice to be paid?

Invoice Approvers should only reject an invoice if it is incorrect and they are expecting a revised invoice. If the department is working out issues with the vendor, the invoice should be put on hold by entering a comment. If the department is expecting a credit memo, the current invoice should be approved; the credit memo will be processed when it arrives.

faqs tags: 

Unit or Topic: 

Gateway