Supplier Information

The short answer is maybe. There are several suppliers that are populated on the backend system of Jaggaer, but have never been requested or activated by UCSB.

If the supplier's name is written in ALL CAPS and has a Supplier Number (as shown below), then they are either an active UCSB supplier, or were once and have been inactivated for various reasons. You might be able to request a re-activation by sending us a request to gatewayhelp@bfs.ucsb.edu

If, however, the supplier's name is *not* in all caps (see below), this vendor has never been active for UCSB in Gateway and they will need a brand new Add Supplier request submitted to BFS using our ServiceNow Portal.

NOTE: if a formerly inactivated UCSB vendor has not had an order placed in the past two years, a new supplier request will need to be submitted.

There are two ways to search Gateway for a particular good or service.

1. You can search for suppliers by using a "keyword search" in the supplier's profile. The following categories were identified as frequently searched or requested, so these are the only categories UCSB Gateway currently has. That said, if you don't see the category you need, proceed to #2 below.

1. Transportation and Charter
2. Sequencing, Reagents, and Antibodies
3. Wafers
4. Furniture
5. Copiers
6. Printing
7. Toner
8. Advertising and Marketing
9. Animal Research
10. Audio Video (A/V)
11. IT Information Technology
12. Electronics
13. Facilities Maintenance
14. Food
15. Medical
16. Photographer
17. Videography
18. Website Design

To search by these keywords:

1. login to Gateway
2. once on the homepage, locate the "Supplier Search" green section in the middle of the screen, about half-way down
3. click on "Advanced Search"
4. expand the section called "Products/Services"
5. type in one of the above listed categories into the field for "Keywords"
6. click Search

Another way to locate vendors in Gateway that provide the categories you are looking for:

1. Search previous orders from the entire campus.
2. Click on Documents in the far left column in Gateway.
3. Then navigate to Document Search, and click on Search Documents.
4. Make sure you are in the "Advanced Search" function, then make sure the Search dropdown is selected to "Requisitions".
5. Finally, type in your commodity/category or keyword into "Product Description" and click Search.
6. You should now see a list of orders the campus has processed, and the suppliers listed in the second row.

The Best Buy store in town will not take a PO, but we do have a UC business rep that will take a Purchase Order. Michael Jennings, 612-292-0440, can help with SKU's, or you can find the product at www.bestbuy.com.

Once you have your SKU, enter a Non-Catalog PO in Gateway to Best Buy, and the order will fax to Michael. He will place the order on our behalf, and can place the order for in-store pickup. If you want in-store pickup, either type "In-Store Pickup" on the PO, or call Michael after you send the PO in Gateway to get the order placed right away. The item(s) and invoice will be sent to the address indicated on the PO.

First, your department must submit an Add Supplier Form to our Helpdesk to add the Vendor to Gateway. Once you receive the notification from Purchasing that your vendor is available for use, you can start filling your cart.

If you are having problems accessing the McMaster-Carr Punchout follow the instructions below for deleting the cookie. If you have logged into McMaster Carr's website in the past for purchasing online, you'll need to clear the "cookie" before the Punchout will work:

1. Log out of Gateway and/or McMaster.
2. Visit http://www.mcmaster.com/support/removecookie.asp
3. Verify you see the message that "Your cookie has been cleared"
4. Log into Gateway, and enter the McMaster Punchout.

If you visit www.mcmaster.com (outside of the Gateway Punchout) again, repeat the steps.

If you are having problems displaying content on the McMaster-Carr punchout. Follow the instructions below.

For those of you who use Firefox as your internet browser please note that the recent update (Firefox Version 23) caused a security feature to block mixed content on web pages (mixed content is a combination secure and non-secure content). We contacted McMaster who recommended our users take the following actions to display their site correctly:

• When the site does not load and a shield is displayed to the left of the Navigation bar at the top. Load the page by clicking on the shield and selecting the option to "Disable Protection on this Page". (Please note you will have to do this each time you access the punch-out).