What do I do if an unidentified charge appears in the FlexCard Allocation Module?

Discuss the situation with the Cardholder. As soon as a fraudulent charge is confirmed, the Cardholder must contact U.S. Bank Fraud Division (800-523-9078) immediately to report it. The Cardholder must also inform his/her Department Administrator of the fraud, so the Department Administrator can report it to FlexCard Administration via the FlexCard Management Module.

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Flexcard